Front of House Team Lead

4 days ago


Sevenoaks, Kent, United Kingdom The Restaurant Hub Full time

Lead the Front of House Team

We're looking for a motivated individual to lead our Front of House Team at The Restaurant Hub. As a Team Lead, you'll be responsible for ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors.

Your Key Responsibilities:

  • Inspire Excellence: Lead the team to deliver outstanding service and create a warm, inviting environment.
  • Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
  • Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
  • Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
  • Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
  • Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.

What We Offer:

  • Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
  • Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks.
  • Career Growth: Opportunities for development within our diverse group of brands.
  • Flexible Working: We value work-life balance and offer flexibility to suit your needs.


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