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KFC Team Leader

2 months ago

Sandown, United Kingdom EG Group Full time

Job Summary:

The KFC Team Leader is a key role within our restaurant operations, responsible for delivering exceptional customer experiences and leading a high-performing team. As a Team Leader, you will work closely with the Restaurant General Manager to drive business growth, improve efficiency, and maintain the highest standards of quality and safety.

Key Responsibilities:

  • Customer Experience: Ensure a dependable and consistent experience for our customers by coaching and guiding your team to deliver exceptional service and quality.
  • Team Leadership: Empower and motivate your team to achieve their full potential, providing coaching and development opportunities to support their growth and success.
  • Operational Excellence: Work closely with the Restaurant General Manager to drive business growth, improve efficiency, and maintain the highest standards of quality and safety.
  • Project Management: Identify and prioritize projects to drive business growth and improve operational efficiency, working closely with the Restaurant General Manager to ensure successful delivery.

Requirements:

  • Leadership Skills: Proven ability to lead and motivate a team to achieve exceptional results.
  • Customer Focus: Passion for delivering exceptional customer experiences and a commitment to continuous improvement.
  • Operational Knowledge: Strong understanding of restaurant operations and a ability to drive business growth and improve efficiency.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including a free meal every shift and 25% staff discount.
  • Career Development: Opportunities for career development and progression, with a focus on empowering and developing our team members.
  • Work-Life Balance: A flexible and supportive work environment, with a focus on work-life balance and employee well-being.

About Us:

EG Group is a leading international convenience retail and foodservice business, with a portfolio of brands including KFC, Burger King, and Costa Coffee. We are committed to delivering exceptional customer experiences and driving business growth through innovation and operational excellence.