Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Representative to join our finance and accounting team. As a key player in our customer-facing department, you will be responsible for building lasting relationships with customers, resolving payment queries, and ensuring timely payments.
Key Responsibilities:
- Oversight of customer accounts and payment queries
- Engaging with customers via phone, email, and letter
- Working collaboratively with the finance team to resolve payment issues
- Monitoring customer accounts and taking necessary actions to prevent delinquency
Requirements:
- Previous experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Study support to help you gain finance qualifications
- Life insurance package
- Employee discounts
- Free, onsite parking
- Career development opportunities
If you are a motivated and customer-focused individual looking for a new challenge, please apply with your CV or LinkedIn PDF. We look forward to hearing from you.
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