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Ambulance Care Assistant

2 months ago


Cannock, Staffordshire, United Kingdom EMED Group Full time
About the Role

We are seeking a highly skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As an Ambulance Care Assistant, you will play a vital role in providing patient transport services to our community, ensuring the highest level of care and safety for our patients.

Key Responsibilities
  • Transport patients to and from medical appointments and between healthcare facilities, providing a safe and comfortable environment for our patients.
  • Assist patients with lifting, securing, and helping them in and out of the ambulance, demonstrating empathy and understanding.
  • Build rapport with patients and their relatives/friends, providing effective communication and support.
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centers/hospitals or to family/friends at their homes.
  • Transfer patients from beds to stretchers, chairs to chairs, or similar, both in and out of hospital and medical/commercial flights.
  • Assist service users with challenging behavior and/or mental health illnesses, demonstrating a calm and considerate approach.
  • Ensure the ambulance is kept safe, clean, and tidy, adhering to health and safety protocols.
Requirements
  • Commitment to patient care and a passion for delivering high-quality services.
  • Effective communication and interpersonal skills, with experience of communicating with others in emotional circumstances.
  • A calm, considerate, and careful driver, with no more than three penalty points on your license.
  • A natural flair for team working and collaboration, with a commitment to working flexibly.
  • Physical fitness for patient handling and moving, with the ability to lift and transfer patients safely.
  • Pass an Enhanced DBS check, funded by the company.
  • Familiarity with the local and surrounding area, with a good understanding of the community we serve.
About Us

EMED Group is the largest Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots. We are committed to providing equal opportunities and an inclusive and safe working culture for all. Our ambition is to continue developing transport services that improve the health and wellbeing of people across our local communities.

We are committed to colleague development and will invest in your training, providing you with the skills and knowledge to become a fully competent Ambulance Care Assistant. Our aim is to equip you with the tools and confidence to deliver exceptional patient care and make a real difference in our community.