Ambulance Care Assistant

2 months ago

Cannock, Staffordshire, United Kingdom EMED Group Full time
About the Role

We are seeking a highly motivated and compassionate Ambulance Care Assistant to join our team at EMED Group. As an Ambulance Care Assistant, you will play a vital role in providing patient care and transportation services to our clients.

Key Responsibilities
  • Transport patients to and from medical appointments and between healthcare facilities
  • Assist patients with lifting, securing, and helping them in and out of the ambulance
  • Build rapport with patients and their relatives/friends through effective communication
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centers/hospitals or to family/friends at their homes
  • Transfer patients from beds to stretchers, chairs to chairs, or similar both in and out of hospital and medical/commercial flights
  • Assist service users with challenging behavior and/or mental health illnesses
  • Ensure the ambulance is kept safe, clean, and tidy
Requirements
  • Committed to patient care
  • Effective communicator and experience of communicating with others in emotional circumstances
  • Calm, considerate, and careful driver with no more than three penalty points on your license
  • Natural flair for team working and collaboration
  • Physically fit for patient handling and moving
  • Pass an Enhanced DBS check (company funded)
  • Ability to work flexible shifts
  • Familiar with the local and surrounding area
What We Offer
  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000
  • 24/7 online/telephone GP Consultation and access to prescriptions
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody
  • Unlimited mental health consultations
  • Unlimited physiotherapy consultations
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury
  • Financial guidance re retirement planning, tax savings, and state benefits
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event
  • Refer a Friend recruitment incentive scheme with financial rewards
  • The EMED foundation, to provide support to colleagues and our local communities
  • Paid holiday entitlement
  • Pension Scheme
  • Blue Light Card
  • Uniform provided
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements
  • Flu vaccination (through an internal campaign in Autumn/Winter)
Training and Development

We are committed to colleague development and will invest in your training, which includes First Aid and provides you with great opportunities to develop your career, skills, and experience through a variety of training programmes. On joining EMED, you will have two weeks of paid training that will cover a range of courses like safeguarding, infection control, health and safety, manual handling, and many more.

Our Values

We are a values-driven organization, and our values are at the heart of everything we do. We are:

  • Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet
  • Agile – we listen, learn, and adapt to improve the business, each other, and ourselves
  • Reliable – we do what we say we will do, we take responsibility, and we behave with integrity
  • Empowered – we are confident and committed to taking responsibility to deliver the highest quality service
About Us

EMED Group is the largest Patient Transport and Care Partner to the NHS, with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.

We are committed to providing equal opportunities and strive to provide an inclusive and safe working culture for all.

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