Automotive Centre Manager
2 weeks ago
Are you ready to take your career to the next level in the automotive industry? We're seeking an experienced Centre Manager to join our team at Halfords, the UK's largest automotive service, maintenance, and repair business.
About the RoleAs an Automotive Centre Manager, you'll be responsible for driving business performance, delivering exceptional customer experiences, and leading a high-performing team. You'll have the opportunity to develop your skills and knowledge through our comprehensive training programs and enjoy a competitive salary, uncapped bonus scheme, and a range of benefits.
Key Responsibilities- Lead a team of automotive professionals to deliver exceptional customer service and drive business growth
- Develop and implement strategies to improve customer satisfaction and loyalty
- Manage and maintain a high-performing team, providing coaching and training to ensure excellent customer experiences
- Monitor and analyze business performance, identifying areas for improvement and implementing changes to drive growth
- Collaborate with other departments to ensure seamless customer journeys and excellent service delivery
As a Centre Manager at Halfords, you'll enjoy a range of benefits, including:
- A competitive salary and uncapped bonus scheme
- 5 days a week
- 6 weeks' annual leave
- Discounts on everything from groceries to restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
To be successful as an Automotive Centre Manager at Halfords, you'll need:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
- Good time management
- A current valid driving licence
We're looking for someone who is passionate about delivering exceptional customer experiences, driving business growth, and leading a high-performing team. If you're a motivated and experienced Centre Manager looking for a new challenge, we'd love to hear from you.
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