Customer Service Representative
2 weeks ago
Customer Service Representative
Adecco is seeking a dynamic Customer Service Representative to join their team on a temp to perm basis. As an Administrator, you will play a vital role in managing individual customer accounts, ensuring day-to-day planning and operational aspects run smoothly.
Key Responsibilities:
- Monitoring order volumes and receipts daily, collaborating closely with relevant team leaders to coordinate resources effectively.
- Maintaining close relationships with clients, providing prompt communication to address any queries or concerns.
- Ensuring accurate invoices are prepared on a weekly/monthly basis in line with customer rates.
- Attending meetings with clients to offer a day-to-day perspective and discuss account needs.
- Managing customer expectations, addressing delays or issues proactively and keeping them updated.
- Maintaining and strengthening customer relationships, ensuring their logistics needs are met.
Requirements:
- Excellent communication skills, both internally within the team and externally when interacting with clients.
About Adecco:
Adecco is a leading logistics company seeking a dynamic Administrator to join their team. If you have a passion for providing excellent customer service and are looking for a rewarding career opportunity, apply now.
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