Customer Service Representative

2 weeks ago


Lambourn, United Kingdom Adecco Full time

Customer Service Representative

Adecco is seeking a dynamic Customer Service Representative to join their team on a temp to perm basis. As an Administrator, you will play a vital role in managing individual customer accounts, ensuring day-to-day planning and operational aspects run smoothly.

Key Responsibilities:

  • Monitoring order volumes and receipts daily, collaborating closely with relevant team leaders to coordinate resources effectively.
  • Maintaining close relationships with clients, providing prompt communication to address any queries or concerns.
  • Ensuring accurate invoices are prepared on a weekly/monthly basis in line with customer rates.
  • Attending meetings with clients to offer a day-to-day perspective and discuss account needs.
  • Managing customer expectations, addressing delays or issues proactively and keeping them updated.
  • Maintaining and strengthening customer relationships, ensuring their logistics needs are met.

Requirements:

  • Excellent communication skills, both internally within the team and externally when interacting with clients.

About Adecco:

Adecco is a leading logistics company seeking a dynamic Administrator to join their team. If you have a passion for providing excellent customer service and are looking for a rewarding career opportunity, apply now.



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