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Customer Service Representative

2 months ago

Greenock, Inverclyde, United Kingdom Tesco Full time

About the Role


At Tesco, we're looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives in our Greenock store. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer service, ensuring our customers have an engaging and satisfying shopping experience.


Key Responsibilities



  • Serve customers with passion and pride, providing great natural service and building rapport to create a positive shopping experience
  • Be knowledgeable about our products and services, making informed recommendations to customers
  • Work collaboratively with colleagues to maintain a clean and safe store environment, meeting high standards of presentation and display
  • Take ownership of tasks, prioritizing work effectively to meet deadlines and deliver results
  • Contribute to team goals, working together to drive sales growth, reduce waste, and improve customer satisfaction

What We Offer



  • A competitive salary of £12.02 per hour, increasing to £13.15 for stores within the M25, plus additional payments depending on location and skills
  • Opportunities for career progression and professional development, with training programs to enhance your skills and knowledge
  • A comprehensive benefits package, including 20 days' holiday, flexible working, and access to wellbeing services
  • The chance to work with a dynamic and supportive team, fostering a positive and inclusive store culture
  • The opportunity to make a real difference in our customers' lives, creating memorable experiences and building long-term relationships

Requirements



  • A passion for delivering exceptional customer service, with a genuine interest in helping others
  • Excellent communication and interpersonal skills, able to build rapport with customers and colleagues alike
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
  • A commitment to maintaining high standards of presentation and display, ensuring a clean and safe store environment
  • A willingness to learn and adapt, embracing new ideas and approaches to drive business success

Join Our Team


If you're a motivated and customer-focused individual looking for a rewarding role in retail, we'd love to hear from you. Apply now to become a part of our dynamic team and help us deliver exceptional customer experiences.