Customer Service Liaison

3 weeks ago


Greenock, Inverclyde, United Kingdom Inverclyde Council Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Operations Associate.

This role will involve providing exceptional customer service, working closely with colleagues to ensure seamless operations, and contributing to the overall success of our organization.

Key Responsibilities:

  • Providing excellent customer service via phone, email, and in-person interactions.
  • Collaborating with colleagues to resolve customer complaints and issues.
  • Working closely with management to identify areas for improvement and implement changes.
  • Maintaining accurate records and reports to ensure efficient operations.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required; degree preferred.

What We Offer:

  • A competitive salary range of £27,150 - £29,555 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development opportunities to enhance your skills and career growth.


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