Charity Store Supervisor

3 weeks ago


Watford, Hertfordshire, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time

About Us:

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C2 Recruitment - Retail, Hospitality & Charity Specialists is proud to partner with a dynamic and growing retail charity that truly values its people. We are seeking an experienced Sales and Marketing Lead to join their team in Hertford.

As a key member of the retail team, you will be responsible for maximising income from sales, gift aid, and promotional activities. With a strong commercial focus, you will deliver a great store offer and standards, inspiring your team to provide exceptional customer service and promote the work of our charity within the local community.

Key Responsibilities:

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  • To achieve/exceed all income and operational targets, using all resources and time available to maximum profit.
  • To actively promote Gift Aid, maximising contributions from donations, and ensuring compliance with processes and procedures.
  • To maximise profit from new goods through effective stock control, visual merchandising, and sales opportunities.
  • To deliver an outstanding customer and donor experience, encouraging loyalty and repeat donations.
  • To manage pricing, achieving a high sell-through rate while maximising income from donated goods.
  • To utilise sales reports to merchandise and display goods in the store floor space for maximum sales potential.
  • To provide training, development, and performance management of store assistants within our policies and procedures.
  • To attract, recruit, train, and retain a diverse volunteer team, planning activity to meet business needs.

Requirements:

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  • Solid retail management experience working to sales and other targets, including KPIs.
  • Experience recruiting and managing a volunteer team would be advantageous.
  • Committed to providing exceptional customer service.
  • Self-motivation and determination to succeed.
  • Highly commercial and sales-driven.
  • Strong people leader, motivational, and inspirational approach.

About You:

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We are looking for an experienced and driven individual who is passionate about retail and making a difference in their community. If you have a strong commercial focus, excellent leadership skills, and a desire to make a positive impact, we encourage you to apply.

Salary: Up to £25,000 per annum (DOE) plus great benefits.

Location: Hertford



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