Charity Store Supervisor
3 weeks ago
About Us:
">C2 Recruitment - Retail, Hospitality & Charity Specialists is proud to partner with a dynamic and growing retail charity that truly values its people. We are seeking an experienced Sales and Marketing Lead to join their team in Hertford.
As a key member of the retail team, you will be responsible for maximising income from sales, gift aid, and promotional activities. With a strong commercial focus, you will deliver a great store offer and standards, inspiring your team to provide exceptional customer service and promote the work of our charity within the local community.
Key Responsibilities:
">- To achieve/exceed all income and operational targets, using all resources and time available to maximum profit.
- To actively promote Gift Aid, maximising contributions from donations, and ensuring compliance with processes and procedures.
- To maximise profit from new goods through effective stock control, visual merchandising, and sales opportunities.
- To deliver an outstanding customer and donor experience, encouraging loyalty and repeat donations.
- To manage pricing, achieving a high sell-through rate while maximising income from donated goods.
- To utilise sales reports to merchandise and display goods in the store floor space for maximum sales potential.
- To provide training, development, and performance management of store assistants within our policies and procedures.
- To attract, recruit, train, and retain a diverse volunteer team, planning activity to meet business needs.
Requirements:
">- Solid retail management experience working to sales and other targets, including KPIs.
- Experience recruiting and managing a volunteer team would be advantageous.
- Committed to providing exceptional customer service.
- Self-motivation and determination to succeed.
- Highly commercial and sales-driven.
- Strong people leader, motivational, and inspirational approach.
About You:
">We are looking for an experienced and driven individual who is passionate about retail and making a difference in their community. If you have a strong commercial focus, excellent leadership skills, and a desire to make a positive impact, we encourage you to apply.
Salary: Up to £25,000 per annum (DOE) plus great benefits.
Location: Hertford
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