Commercial Manager for Charity Retailer

14 hours ago


Watford, Hertfordshire, United Kingdom C2 Recruitment Full time
Role Overview

We are seeking an experienced commercial retail manager to lead our Hertford store. As a Store Manager, you will be responsible for driving sales, maximising income from gift aid, and promoting the charity's work within the local community.

The ideal candidate will have a strong background in retail management, with experience of working to sales targets and KPIs. They will be highly commercial, with a proven track record of delivering exceptional results in a fast-paced environment.

This is an excellent opportunity to work with a dynamic charity retailer that truly values its people. The estimated salary for this position is up to £25,000 per annum, plus great benefits.

Responsibilities:

  • To achieve / exceed all income and operational targets, using all resources and time available to maximum profit.
  • To actively promote Gift Aid in order to maximise contributions from donations, complying with all gift aid processes and procedures.
  • To maximise profit from new goods through effective stock control, visual merchandising and sales opportunities.
  • To deliver an outstanding customer and donor experience that encourages customer loyalty and achieves repeat donations.
  • To manage the pricing of goods to achieve a high sell-through rate, whilst maximising income from donated goods.
  • To utilise sales reports and information to manage, merchandise and display goods in the store floor space to maximum sales potential.
  • To provide training, development and performance management of any store assistants within the charities policies and procedures.
  • To actively attract, recruit, train and retain a diverse volunteer team, planning volunteer activity to meet support the needs of the business.


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