Customer Success Associate
6 days ago
Empower consumers with a global leader in footwear, apparel, and accessories. As a Customer Success Associate, you will achieve sales targets and maintain store standards. Key responsibilities include cash management, customer loyalty, and maintaining security and health & safety standards. A flexible schedule, retail sales experience, and passion for our brands are required. Working conditions include a retail environment with opportunities for training, bonuses, and benefits.
- Achieve sales targets and performance metrics by promoting our brands and providing excellent customer service.
- Maintain store standards, including visual merchandising, managing deliveries, and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred but not required.
- Passion for our brands and brand lifestyles.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
- Perform duties consistent with the Company's AAP/EEO goals and policies.
- Retail environment offering competitive compensation:
- $40,000 - $50,000 per year (estimated salary based on location).
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all employees.
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
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