Store Manager

3 weeks ago


Belfast Metropolitan Area, United Kingdom Winemark Full time

Job Title: Store Manager

Job Summary:

We are seeking a highly skilled and experienced Store Manager to join our team at Winemark. As a Store Manager, you will be responsible for leading a team of sales advisors and ensuring that the store operates efficiently and effectively.

Key Responsibilities:

  • Customer Relations: Provide exceptional customer service, ensuring that customers receive a high-quality experience and that their needs are met.
  • Commercial and Business Acumen: Proactively seek opportunities for increased business, awareness of competition, and support new directions and initiatives.
  • Leadership and Taking Responsibility: Accountable for the day-to-day running of the store, management of staff, and ensuring full adherence to company policy and procedures.
  • Legislation: Ensure the correct implementation of any legislation affecting the business, including health and safety, licensing, and trading standards.
  • Organisation and Planning: Plan, prioritise, and organise work to optimise the use of resources and meet deadlines.
  • Maximising Resources: Operate the store in accordance with agreed targets and budgets, relating to sales, stock loss, stock levels, man hours, and operating costs.
  • Quality Emphasis: Committed to setting and maintaining high store and personal standards, with excellent merchandising skills.
  • Motivating Others: Encourage team effort, build cohesion, and maintain motivation.
  • Staff Training and Development: Understand and deliver training and development needs of team members, gain willing cooperation, and give regular feedback.
  • Effective Administration: Accurately adhere to company administration systems, including cash, stock, payroll, and marketing.
  • Problem Solving: Anticipate and identify problems, use analytical and investigative skills, and propose solutions or evaluate alternatives.

Requirements:

  • Good standard of education, including 5 GCSEs with English Language and Maths or equivalent (Grade C or above).
  • 1 year previous supervisory or management experience in a retail or customer-focused environment.
  • Must be committed to successfully completing WSET Level 3 Award in Wines and Spirits.
  • Valid driving license and access to a car.

Main Points of Contact:

  • Customers
  • Sales Advisors/Regional Sales Developer/Regional Sales Manager/General Manager
  • Marketing/Payroll/Stock/Cash Departments
  • Distribution/Maintenance Personnel

Other Relevant Information:

  • Must be age 18 or over.
  • Flexible approach to the needs of the business essential.

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