Community Outreach Manager

4 days ago


London, Greater London, United Kingdom Ad Warrior Ltd Full time
Job Title:

Community Outreach Manager

About Us:

We are Ad Warrior Ltd, a leading social enterprise empowering individuals to overcome challenges and achieve their goals.

Job Description:

The Community Outreach Manager will be responsible for coordinating our online chat service, Reach Out. This role involves supporting service users, working with other providers, and contributing to the development of the service.

Key responsibilities include:

  1. Delivering all functions of the Reach Out online chat service.
  2. Leading on innovation and service development, meeting objectives and targets.
  3. Creating monthly reports for Senior Management Team (SMT), analyzing trends, caller needs, and volunteer training.

Remuneration: £24,000 - £27,000 per annum.

Requirements:
  • Flexibility to meet the evolving needs of the service.
  • Awareness of digital platforms and their purpose.
  • Sensitivity to diversity and equality issues.
  • Working knowledge of Microsoft Office packages and databases.
Benefits:
  • Training opportunities and career development.
  • Flexible working arrangements.
  • Season Ticket Loan Scheme.
  • Cycle to work scheme.
  • An annual leave entitlement of 25 days (rising to 30 with length of service) plus Bank Holidays.
  • A contributory Pension Scheme with employer-matched contributions.


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