Fire & Security Systems Specialist
2 months ago
Job Summary
We are seeking a highly skilled Fire & Security Service Engineer to join our team at Marlowe Fire & Security. As a Fire & Security Service Engineer, you will be responsible for maintaining and repairing Fire and Security systems in line with current standards and customer requirements.
Key Responsibilities
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re-active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
Requirements
Who We're Looking For
We are looking for a candidate who has a technical background in the electrical / electronic industry, good all-round knowledge of Fire and Security Systems, and experience of front-line customer contact. The ideal candidate will have excellent organisational skills, a professional and presentable demeanor, and an ability to deliver exceptional customer service.
Benefits
We offer a range of benefits to our employees, including a generous basic salary, overtime, on-call and travel opportunities, company vehicle and fuel card, company tablet and mobile phone, Royal London Pension Scheme, Life Assurance x4 Basic Salary, Employee Recognition Scheme, Paid Referrals Scheme, Paid Holidays and Bank Holidays, Holidays increasing after each year of service up to 25 days, Birthday Holiday, Mental Health Support Scheme, Long Service Award, Access to continued training at the Marlowe Academy, Development & Progression opportunities, and a 4-Day induction upon start.
About Marlowe Fire & Security
Marlowe Fire & Security is a leading provider of Fire and Security solutions, with a reputation for delivering high-quality services to our customers. We maintain the highest accreditations available to our industry, including NSI NACOSS Gold, NSI Fire Gold, BAFE, and NSI ARC Gold.
About Marlowe Fire & Security Group
Marlowe Fire & Security Group is the fire life safety and security specialist division of Marlowe plc. We are the UK's fastest growing and most innovative consortium of fire life safety and security service providers, operating 24/7 across the whole of the UK.
Our Business Include:
- Marlowe Fire & Security Group
- Marlowe Fire & Security
- Alarm Communications
- Griffin Fire
- Hadrian Technology
- Marlowe Kitchen Fire Suppression
- FAFS Fire & Security
- MJ Fire
- Morgan Fire Protection
- Victory Fire Protection
- Clymac
- Marlowe Smoke Control
Equal Opportunities
We are committed to creating a diverse and inclusive environment, where all employees feel valued and supported. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.
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