Fire and Security Systems Specialist

2 months ago

London, Greater London, United Kingdom Marlowe Fire and Security Full time

About the Role

We are seeking a highly skilled Fire and Security Service Engineer to join our team at Marlowe Fire and Security. As a Fire and Security Service Engineer, you will be responsible for maintaining and repairing fire and security systems in line with current standards and customer requirements.

Key Responsibilities

  • Maintain fire and security systems in your assigned area.
  • Respond to service calls on all types of fire and security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the stores team.
  • Attend training sessions as and when required.
  • Attend engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.

Our Systems

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC. Salto

Requirements

Who We're Looking For

We are looking for a candidate who has a technical background in the electrical/electronic industry and good all-round knowledge of fire and security systems. Experience of front-line customer contact is preferred. The ideal candidate will have excellent organisational skills, a professional and presentable demeanor, and an ability to deliver exceptional customer service.

Benefits

We offer a range of benefits to our employees, including a competitive basic salary, overtime, on-call and travel opportunities, company vehicle and fuel card, company tablet and mobile phone, Royal London Pension Scheme, life assurance, employee recognition scheme, paid referrals scheme, paid holidays and bank holidays, holidays increasing after each year of service up to 25 days, birthday holiday, mental health support scheme, long service award, access to continued training at the Marlowe Academy, development and progression opportunities, and a 4-day induction upon start.

About Marlowe Fire and Security

Marlowe Fire and Security is a leading provider of fire and security solutions, with a reputation for delivering high-quality services to our customers. We maintain the highest accreditations available to our industry, including NSI NACOSS Gold, NSI Fire Gold, BAFE, and NSI ARC Gold.

About Marlowe Fire and Security Group

Marlowe Fire and Security Group is the fire life safety and security specialist division of Marlowe plc. We are the UK's fastest growing and most innovative consortium of fire life safety and security service providers, operating 24/7 across the whole of the UK.

Our Business Includes

  1. Marlowe Fire and Security Group
  2. Marlowe Fire and Security
  3. Alarm Communications
  4. Griffin Fire
  5. Hadrian Technology
  6. Marlowe Kitchen Fire Suppression
  7. FAFS Fire and Security
  8. MJ Fire
  9. Morgan Fire Protection
  10. Victory Fire Protection
  11. Clymac
  12. Marlowe Smoke Control

Equal Opportunities

We are committed to creating a diverse and inclusive environment, where all employees feel valued and supported. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.

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