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Customer Service Coordinator
1 month ago
About the Role:
Our client, a leading financial services and technology company, is seeking a highly skilled Customer Service Administrator to join their team. As a key member of the Client Service team, you will be responsible for providing exceptional customer service and support to clients.
Key Responsibilities:
Quality checking and authorising other team members' work
Dealing with queries and helping to resolve escalation cases generated within the team
Proactively promoting the use of agreed procedures / training notes throughout the team
Knowledge of MS Office products, such as Excel and Word
What We Offer:
Our client offers a great flexible working from home policy and career progression. Salary remuneration is £29,795 inclusive of a bonus.