Garage Operations Manager

1 month ago


High Wycombe, Buckinghamshire, United Kingdom Red Kite Community Housing Full time
Garage Operations Manager

We are seeking a skilled Garage Operations Manager to join our Business Pod. As a key member of our team, you will be responsible for providing effective project management to our garage operations.

Main Responsibilities:

  • Manage garage-related tasks using Dynamics and Open Housing
  • Provide a consistent and efficient lettings service, maximizing rental income and reducing voids
  • Collaborate with the Development team on sites considered or agreed for development
  • Process tenancy terminations according to the garage rental agreement
  • Conduct self-audits to ensure accurate rent charges are applied on Open Housing
  • Promptly raise garage repair requests and oversee their completion, prioritizing urgent health and safety repairs
  • Arrange and manage garage viewings where required, support new tenants, and keep records up to date
  • Attend garage inspections where required
  • Maintain the Red Kite website garage page, ensuring information is accurate and up to date
  • Work with the feedback team to resolve all complaints
  • Help manage garage investment programs, liaising with contractors, tenants, and stakeholders
  • Attend meetings to enhance communication and partnership
  • Work with the Stem Lead to review the garage strategy, shaping policy and procedures

Requirements:

  • Background in social housing or commercial sector with knowledge of property management
  • Proficiency in IT systems like Microsoft Word, Excel, and Outlook; Open Housing is an advantage
  • Experience in implementing strategy through policy and procedure development
  • Commitment to promoting equality and diversity in a service delivery environment
  • A creative thinker who sees the big picture
  • Passionate about improving communities
  • Flexible with working hours to meet tenants' needs
  • Be confident to work alone and inspect garage sites independently when required
  • Have a full driving license and access to a car

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