Highway Operations Manager

1 month ago


High Wycombe, Buckinghamshire, United Kingdom Egis Road Operation M40 Full time

Egis Road Operations M40 Ltd seeks a highly skilled Highway Operations Manager to join their team based at Handy Cross depot. As part of this role, you will be responsible for leading the Network Control Centre (NCC) team and ensuring seamless 24/7 operations.

Key Responsibilities
  • Develop and implement Incident Management Procedures to ensure effective NCC operations.
  • Promote and adhere to policy, procedures, and protocols for the M40 DBFO contract.
  • Assist the NCC Manager in scheduling and ensuring adequate cover during sick leave or annual leave periods.
  • Maintain a 4 on 4 off 12-hour day shift pattern while being flexible as needed.
  • Conduct regular quality checks on databases and spreadsheets for National Highways and internal audits.
  • Ensure timely submission of Daily, Weekly, Monthly reports (AYL/APP5/APP7) and KPI information.
  • Provide working hours data to the QESH team monthly.
  • Train and develop new team members in IT systems usage, including Helpdesk requests for new starters.
  • Liaise with Foreman, Depot Managers, Senior Managers, Lead Scheduler, Asset Manager, Planning Manager, and National Highways Operations/Team Managers for escalations/queries.
  • Monitor HART requests and address Health and Safety matters.
  • Proactively manage resources during severe weather events as part of Winter Maintenance Process and Procedure, collaborating with Operations.
  • Respond to and monitor Customer Contact Centre Enquiries, closing out with National Highways Contact Centre and updating APP 7 to meet KPI deadlines.
  • Address Customer Complaints received via email and phone.
  • Oversee the quality of data for the green claim & red claim process.
  • Collect and provide data for Freedom of Information requests.
  • Check generic mailboxes to ensure workload management during each shift.
  • Escalate missed KPIs for the 7 Day Accuracy report to Planning and NCC Manager.
  • Support the team in adhering to the Road Space booking procedure on NEMS and resolving escalated clashes.
  • Develop or maintain a full working knowledge of Microsoft packages (Word, Excel, Outlook).
  • Manage employed systems in the NCC, ensuring all team members are up-to-date with changes.
  • Ensure the team processes works efficiently, periodically checking for accuracy.

Working Arrangements:

A 4 on 4 off 12-hour day shift pattern, with flexibility as required.



  • High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full time

    Project Manager - Highways/InfrastructureSalary Range: £65,000 - £75,000 per annumPinnacle Recruitment Ltd is seeking a talented Project Manager to join our civils team. The successful candidate will work on various Civil/Highway engineering projects, with a primary focus on infrastructure-based projects.As a skilled Project Manager, you will be...


  • High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full time

    Project Coordinator: Highways EstimationAnnual Salary: £42,000 - £52,000We require a highly organized and analytical Estimator to join our team in the South East region.The successful candidate will work closely with clients and internal teams to deliver high-quality estimation services.They will be responsible for analyzing project data and identifying...


  • High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full time

    Job Description: Highways Engineering LeadWe are seeking a highly skilled Highways Engineering Lead to join our team at Pinnacle Recruitment Ltd. The ideal candidate will have extensive experience in highway development, with a strong focus on project management and leadership.The Highways Engineering Lead will be responsible for delivering high-quality...


  • High Wycombe, Buckinghamshire, United Kingdom AtkinsRéalis Full time

    We are seeking a highly experienced Highway Delivery Specialist to join our team in Aylesbury, UK. As a key member of our Transportation Division, you will be responsible for managing the delivery of work packages that form part of the overall highway delivery, ensuring project governance and adherence to programme and budget targets.The ideal candidate will...


  • High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full time

    Highway Estimator Role SummaryThis is an exciting opportunity to join our team as a Highway Estimator, working on high-profile infrastructure projects in the South East area. The successful candidate will have a minimum of 5 years experience working on Highways related Term Maintenance contracts.The key responsibilities of this role include:Estimating...

  • Maintenance Laborer

    1 month ago


    High Wycombe, Buckinghamshire, United Kingdom Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled Maintenance Laborer to join our team in Buckingham, VA. This is a wage position with an estimated salary of $45,000 per year.About the RoleAs a Maintenance Laborer, you will be responsible for performing manual labor and other maintenance tasks as needed for project completion. You will work in diverse conditions,...


  • High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full time

    Civil Engineering Project Manager - Commercial and OperationsPinnacle Recruitment Ltd is seeking a Civil Engineering Project Manager to join our Highways and Infrastructure team. As a Project Manager, you will be responsible for leading multiple projects across the South East, valued between £700k - £10m. Your key responsibilities will include:Managing...


  • High Wycombe, Buckinghamshire, United Kingdom AtkinsRéalis Full time

    About the Role:We are currently recruiting for a Highway Renewal and Improvement Specialist to join our team. In this role, you will be responsible for providing strategic support to our clients across various portfolios of highway renewal and improvement works. This includes developing commercial strategies, managing contracts, and ensuring compliance with...


  • High Wycombe, Buckinghamshire, United Kingdom CV-Library Full time

    Job Title: Highway Engineering ProfessionalAbout the Role:We are seeking a highly skilled Highway Engineering Professional to join our team in Brackley. As a Site Engineer, you will oversee and supervise construction activities, ensuring they comply with project plans and drawings.Responsibilities:Liaise with subcontractors and other professional staffCheck...


  • High Wycombe, Buckinghamshire, United Kingdom Matchtech Full time

    About the JobThis role involves ensuring the contractor adheres to the contract specification testing and certification requirements. The supervisor will promote best practice across the delivery team, observe the contractor's working operations for compliance with the specification, and oversee the recording of daily on-going works.Key...


  • High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full time

    Highway and Infrastructure Project Lead Job DescriptionPinnacle Recruitment Ltd is looking for a highly skilled Project Lead to oversee multiple highway and infrastructure projects in the South East. As a Project Lead, you will be responsible for managing project timelines, budgets, and resources.You will work closely with the project team to deliver...


  • High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full time

    About the RoleWe are currently seeking a seasoned Civil Construction Engineer to work as a Site Engineer for a prominent Civil Contractor specializing in various civil/highway engineering sectors.The ideal candidate will have proven experience in setting out, surveying, and overseeing quality control processes. They will also possess strong analytical...


  • High Wycombe, Buckinghamshire, United Kingdom Egis Road Operation M40 Full time

    We are seeking a highly skilled Road Operations Coordinator to join our team at Egis Road Operations M40 Ltd.Key Responsibilities:Represent the M40 and work with National Highways Regional Operation Control Centres to manage motorway incidents.Adhere to policy, procedures, and protocols for the M40 DBFO contract.Support 24/7 operations and assist with...


  • High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full time

    About the RoleWe are looking for a seasoned Senior/Managing QS to lead our commercial team in the South East.This is a fantastic opportunity to work with a leading engineering and construction company, providing services to the building, civil engineering, highway & rail markets across the UK.Responsibilities:Manage multiple projects valued between £700k -...


  • High Wycombe, Buckinghamshire, United Kingdom Matchtech Full time

    Job Title: NEC Supervisor">Job Summary">We are currently seeking an experienced NEC Supervisor to join our team at Matchtech. The successful candidate will be responsible for ensuring that contractors adhere to contract specifications and promoting best practices across the team.">About the Role">This is a challenging opportunity for someone with significant...


  • High Wycombe, Buckinghamshire, United Kingdom Matchtech Full time

    About the RoleThis Construction Management Professional role involves supervising the contractor's working operations and ensuring compliance with the contract specification. The successful candidate will have significant experience in the highway and bridge sector and will be responsible for overseeing the recording of daily on-going works.Key...


  • High Wycombe, Buckinghamshire, United Kingdom AtkinsRéalis Full time

    AtkinsRéalis is seeking a highly experienced Programme Management Lead to join its Transportation Division in Aylesbury, UK. The successful candidate will be responsible for leading the delivery of work packages that form part of the overall highway delivery, ensuring project governance and adherence to programme and budget targets.The ideal candidate will...


  • High Wycombe, Buckinghamshire, United Kingdom AtkinsRéalis Full time

    Job Description:We are seeking a highly skilled Infrastructure Project Manager to lead our team in delivering highway renewal and improvement projects. As a key member of our commercial team, you will be responsible for overseeing the development of project strategies, managing contracts, and ensuring compliance with industry standards.With a strong...


  • High Wycombe, Buckinghamshire, United Kingdom AtkinsRéalis Full time

    Job DescriptionAtkinsRéalis Transportation Division is a leading multidisciplinary consultancy delivering high-profile projects for clients in the public and private sectors. We are seeking a Project Manager to join our Aylesbury office, working closely with the client team to support the ongoing development and expansion of new alliance partnerships.We are...


  • High Wycombe, Buckinghamshire, United Kingdom AtkinsRéalis Full time

    Role Overview:We are seeking a highly skilled Quantity Surveyor and Commercial Manager to join our team. In this role, you will be responsible for leading our commercial operations, managing contracts, and ensuring compliance with industry standards.The successful candidate will have a strong background in quantity surveying and commercial management, with...