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Senior Service Designer

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Netcompany Full time
Unlock Your Potential as a Senior Service Designer at Netcompany

Are you ready to embark on a thrilling journey with Netcompany, a pioneering technology company that's revolutionizing the way businesses operate?

As a Senior Service Designer at Netcompany, you'll have the opportunity to deliver high-profile digital products and services for some of the UK's largest companies and public sector organizations.

Key Responsibilities:

  • Analyzing user needs and business objectives in complex service areas
  • Creating design concepts, user experience designs, and service blueprints that reimagine how services are delivered end-to-end
  • Leading design workshops and design sprints with the team, senior stakeholders, and users
  • Rapidly designing and testing digital prototypes with users
  • Coaching team members to deliver outstanding digital services

About You:

  • Experience delivering in the UK public sector, including working to GDS standards and passing Service Standard Assessments
  • Ability to lead and coach team members to deliver outstanding digital services
  • Experience working in agile, multi-disciplinary delivery teams and delivering new services as part of large and complex transformation projects
  • Strong client relationships and collaboration skills

What We Offer:

  • Hybrid working model with flexible working options
  • 25 days' holiday
  • Private Medical Health care via Vitality
  • Pension contribution and Life Assurance
  • Professional certifications supported as part of learning and development
  • Range of retail discounts to enhance your lifestyle
  • Access to Employee Resource Groups

About Our Culture:

Our culture is built on fostering low bureaucracy, emphasizing high agility, and promoting flexibility, enabling everyone to contribute their best.

Join Our Journey:

We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. If you require any reasonable adjustments or additional support during the interview process, please email our HR Team at reasonableadjustments@netcompany.