Store Operations Manager
5 days ago
Job Summary
Lidl in Deutschland is seeking a highly motivated and experienced Retail Shift Manager to join our team. As a key member of our store operations team, you will be responsible for maintaining high standards of customer service and store operations.
Key Responsibilities
- Motivate and support your team to achieve sales targets and provide excellent customer service.
- Swiftly solve problems and delegate tasks to ensure smooth store operations.
- Create an environment where your colleagues can succeed and grow with the company.
- Manage store operations in the absence of the Store Manager and Deputy Store Manager.
- Handle inventory management, stock control, and cash processes to ensure efficient store operations.
- Provide exceptional customer service and ensure a positive shopping experience for our customers.
Requirements
- Experience leading a team to achieve targets in a fast-paced retail environment.
- Effective delegation and motivation skills to drive team performance.
- Patience and a friendly manner to handle customer complaints and issues.
- Passion for delivering excellent customer service and driving sales growth.
- Proactive approach to identifying and resolving operational issues.
Benefits
- Competitive hourly pay rate based on equal opportunity and pay structures.
- Extra pay for work during bank holidays and night shifts.
- Generous benefits package, including 30-35 days holiday (pro rata), 10% in-store discount, and enhanced family leave.
- Pension scheme and long service awards.
About Lidl in Deutschland
Lidl in Deutschland is a leading retail company that values its employees and provides opportunities for career growth and development. We are committed to delivering excellent customer service and driving sales growth in a fast-paced retail environment.
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