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Administrative Assistant

2 months ago

Worksop, Nottinghamshire, United Kingdom Barchester Healthcare Full time
Administrative Assistant - Residential Care

Barchester Healthcare is seeking an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. As a key member of the administration team, you will provide essential support to the General Manager, ensuring the efficient running of the home.

Key Responsibilities:
  1. Provide a warm and welcoming environment for residents, staff, and visitors
  2. Manage enquiries and showrounds of the home for prospective families, ensuring accurate customer database management
  3. Drive occupancy and reputation of the Care Home through community engagement
  4. Support resident and family feedback with a focus on customer care
  5. Assist with recruitment of home staff, completing employment checks and arranging inductions
  6. Prepare payroll for home-based staff
  7. Offer guidance on HR tools and resources to employees
  8. Ensure secure storage of personal files
  9. Attend meetings and produce accurate notes and minutes
  10. Manage rotas, safe contents, petty cash, and resident fund accounts
  11. Update staff records with ad-hoc training, supervisions, and appraisals
  12. Provide guidance on staff development opportunities
Requirements:
  1. Experience in a customer-facing role
  2. Previous involvement in HR administration and recruitment
  3. High level of attention to detail and prioritization
  4. Proficient user of Microsoft - specifically Word, Excel, and Outlook
  5. CIPD qualification beneficial
Benefits:
  1. Rewarding Excellence bonus for Good or Outstanding CQC inspection
  2. Unlimited access to refer-a-friend scheme
  3. Wide range of retail and leisure discounts
  4. Free access to medical specialists and counselling services
  5. Tax code review service
  6. Option to join monthly staff lottery

Barchester Healthcare is committed to ensuring our team members are respected and valued. If you're looking to develop your administrative career with a supportive employer offering progression opportunities, Barchester is an empowering and rewarding place to be.