Senior Commercial Account Handler

2 weeks ago

London, Greater London, United Kingdom Lawes Consulting Group Full time
{"title": "Senior Commercial Account Handler", "description": "Job Summary

We are seeking a highly skilled Senior Commercial Account Handler to join our team at Lawes Consulting Group. As a key member of our commercial insurance team, you will play a crucial role in providing exceptional service to our clients, driving business growth, and ensuring operational excellence.

Key Responsibilities
  • Manage and administer a commercial insurance portfolio, ensuring compliance and cost-effectiveness in all transactions.
  • Identify and convert growth opportunities through referrals, cross-selling, and proactive sales initiatives.
  • Cultivate strong relationships with clients, insurers, and service providers to deliver exceptional service.
  • Collaborate with colleagues to leverage collective expertise for the benefit of clients and the business.
  • Provide new business quotations, offering relevant advice and guidance to clients.
  • Execute client instructions, ensuring timely commencement of cover, completion of paperwork, premium collection, and accurate record-keeping.
  • Work with Account Executives to strategize renewal approaches and negotiate with underwriters for optimal client outcomes.
  • Maintain up-to-date client records, adhering to data protection regulations.
  • Identify and achieve cross-sale opportunities, providing risk management advice and prevention information to clients.
  • Support clients during claims processes, offering guidance and assistance.
  • Collaborate with the Accounts function as needed, assisting in credit control activities.
Requirements
  • Previous experience in a similar role with comprehensive knowledge of insurance classes.
  • Strong interpersonal skills and excellent communication abilities.
  • Capability to work efficiently under pressure and prioritize workload.
  • Excellent planning, organizational, and time management proficiencies.
  • Demonstrated ability as a team player with a drive to succeed.
  • Possession of negotiation skills.
  • Consistently operates compliantly with a sound understanding of regulatory requirements.
  • IT literate with proficiency in client systems and Microsoft packages.
  • Ideally qualified to Cert CII level or willing to attain this with support from the business.
Benefits
  • Company Pension Scheme
  • Private Medical Insurance
  • Income Protection
  • Plus many more
", "lang_code": "en-US"}

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