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Mobile Service Technician

2 months ago

Cambridge, Cambridgeshire, United Kingdom Timpson Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Mobile Service Technician. As a key holder and service provider, you will be responsible for delivering exceptional customer service and providing a range of services including key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo processing, and dry cleaning.

Key Responsibilities
  • Provide excellent customer service and ensure a positive experience for all customers
  • Deliver a range of services including key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo processing, and dry cleaning
  • Work effectively as part of a team to achieve sales and customer service targets
  • Maintain a high level of product knowledge and stay up-to-date with new services and products
  • Contribute to the overall success of the business by identifying opportunities for growth and improvement
What We Offer

We offer a competitive salary, excellent benefits, and opportunities for career progression. As a Mobile Service Technician, you will receive full training and support to help you succeed in your role. You will also have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering exceptional customer service. You will also need to be able to work effectively as part of a team and be able to adapt to changing circumstances.

What to Expect

As a Mobile Service Technician, you can expect to work a 40-hour week over 5 days, including weekends. You will also have the opportunity to work overtime when trained. We offer a range of benefits, including free holiday homes, an achievable uncapped bonus, and excellent promotion prospects.