Financial Planning Coordinator
2 weeks ago
Job Description:
We are seeking a highly skilled and motivated Financial Planning Administrator to join our team at Progeny. As a key member of our team, you will play a vital role in supporting our financial planners and paraplanners to deliver exceptional client outcomes.
About the Role:
- You will work collaboratively with our financial planning teams to support a wide range of tasks, including new business onboarding, annual reviews, and client data management.
- With excellent interpersonal and client care skills, you will build and maintain relationships across the business and strive for outstanding standards of client service.
- You will be responsible for ensuring accurate and up-to-date client data on both back-office and provider systems.
- Acting as the primary point of contact for clients, addressing their needs and inquiries within documented SLAs.
- You will help manage planner diaries and organise client meetings when required.
Requirements:
- Experience in a supporting role within a financial services setting.
- Experience working in a client-facing role.
- Diploma in Financial Planning or working towards (desirable).
- Working towards CeMAP (Mortgages; desirable).
- Comprehensive knowledge of various provider platforms and their transactional requirements.
- Excellent interpersonal and client care skills.
- Exceptionally organised and self-directed with strong time management abilities.
- Thorough understanding of the financial services industry, including regulations.
What We Offer:
- Salary: £25,000 - £35,000 per annum.
- 30 days holiday plus public holidays.
- Wellbeing day.
- Birthday holiday.
- Volunteering day.
- Private medical insurance, 24/7 digital GP and health advice.
- Employee assistance programme providing support for your mental and physical health.
- Group pension scheme.
- Life assurance scheme.
- Eyecare vouchers.
- Family leave.
- Hybrid working.
- Referral scheme.
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