Food and Beverage Team Member

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom DoubleTree by Hilton Stratford upon Avon Full time

Delivering Exceptional Guest Service

We are seeking a passionate and customer-focused individual to join our Food and Beverage team at DoubleTree by Hilton Stratford-upon-Avon. As a key member of our team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.

Key Responsibilities:

  • Provide exceptional guest service in a variety of Food and Beverage areas across the hotel
  • Keep up to date with pricing and promotions to provide advice to guests and maximise sales
  • Work collaboratively with colleagues to achieve team goals and objectives

What We Offer:

  • Free health club membership (T&Cs apply)
  • Discounts across The QHotels Collection
  • Hilton Worldwide discounts
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking

Requirements:

  • Passion for delivering exceptional guest service
  • Strong customer service skills
  • Good time management and organisational skills
  • Ability to work under pressure

DoubleTree by Hilton Stratford-upon-Avon is a 4*, 102-bedroom property with a range of amenities, including The Quills restaurant and a lounge bar area. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.



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