Diversity and Inclusion Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom M&S Full time
About the Role

Your role is to drive sales, commerciality, and service standards within our stores, while helping our people reach their full potential.

We offer flexible and hybrid work arrangements, including part-time and job share opportunities. If this aligns with your needs, we're happy to discuss further.

Key Responsibilities
  1. Consistently raise the performance and capability of the team to support internal talent development.
  2. Utilize data to inform operational decisions and drive business growth.
  3. Contribute to M&S's digital transformation, introducing innovative experiences and surprising customers with reasons to shop in our stores and online.
Our Approach

We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy, starting with our recruitment and selection process. We're open to discussing flexible working arrangements.

We're embarking on a business transformation, seeking individuals who thrive in introducing new experiences and adapting to customer needs and our retail business.

By leveraging digital tools to enhance the customer experience and remaining adaptable, you'll live and breathe our approach to sales and service, ensuring every interaction is special.



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