Area Director
7 days ago
About the Role
We are seeking an experienced Area Director to join our team at Lane7 Ltd. As a key member of our management team, you will be responsible for overseeing the operations of our venues and driving business growth.
Key Responsibilities
- Accountability for ensuring the improvement of service and hospitality delivery, creating clear KPIs and known ways of working that develop across sites and become a clear representative standard and point of difference for the business and your area.
- Oversee the annual appraisal process, ensuring timelines and roles are clearly understood, and all related paperwork is submitted, including quarterly business review meetings.
- Maximise team performance through managing, engaging, and coaching the General Managers and Assistant General Managers.
- Create a best-in-class service environment, working on team-building initiatives and ensuring all staff understand their roles, and embrace positive change.
- Drive for positive resolution of issues arising in the sites and ensure relevant people are kept informed (site management / head office etc.)
- Maintain costs in line with budgets, through efficient sales forecasting to ensure all sites achieve net operating profit to budget, by adopting a pro-active approach to sales and cost control, including stock management, staff rota planning, etc.
- To be accountable for ensuring that the sites and the managers (and their teams) are compliant in all aspects of the law, and that all hospitality, operational, Health & Safety and Food Safety standards and followed.
- Ensure all sites run smoothly by following clearly defined systems and procedures and that the standards, policies and procedures and being consistently maintained.
Working Arrangements
- Field based, this role requires regular travel to our venues.
- Flexibility to work evenings, weekends & Bank Holiday.
- Hotel overnight stays as required to meet the needs of the business.
- Some international travel.
- Multiple platforms for communicating with HQ Support & site teams to include phone, email and Teams.
What We Offer
- Up to £60,000 salary per annum plus additional bonus per opening
- Company Car
- Private Health insurance & benefits through Vitality
- Cycle2Work scheme in partnership with Halfords
- Octopus Electric Car Scheme
- Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams.
- Friends and family discounts across the Lane7 Group
- Company contribution pension
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