Proactive Property Operations Specialist

7 days ago


Gillingham, United Kingdom Property Management Recruitment Full time

We are seeking a skilled Assistant Building Manager to join our operations team. This is a full-time, permanent position offering a structured schedule and excellent benefits.

Position Overview:

This opportunity provides a great chance for individuals passionate about property management and customer service to support dynamic building operations and enhance tenant experiences.

Key Responsibilities:
  • Operational Support: Provide essential support to the Building Manager in day-to-day operations, contributing to smooth, efficient building management.
  • Tenant Interaction: Serve as a primary contact for tenants, addressing inquiries via phone, email, and portal, and ensuring high-quality customer service.
  • Lease & Contract Support: Assist with lease documentation, renewals, and referencing for new tenants in collaboration with the lease administration team.
  • Property Viewings & Move-Ins: Conduct property viewings, assist with move-in processes, and perform both check-in and check-out inspections.
  • Maintenance Coordination: Use the FixFlo system to manage tenant maintenance requests, liaising with contractors to ensure timely and quality repairs.
  • Administrative Duties: Maintain accurate records, manage various administrative tasks, and ensure adherence to data protection and confidentiality standards.
Requirements:
  • Administrative experience in real estate or property management is preferred, particularly within the private rental sector.
  • Strong organizational and communication abilities, excellent IT skills (proficiency with Microsoft Excel, PowerPoint, Outlook, and Word).
  • A commitment to delivering top-tier customer service.
Benefits:
  • A competitive salary of £37,000 per annum.
  • An annual leave package of 25 days per year, plus bank holidays.


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