Energy Solutions Specialist
2 weeks ago
Company Overview:
We're Centrica, a leading energy company revolutionising a cleaner, greener future. Our mission is to make a positive impact on tomorrow's world.
About the Role:
We're seeking a talented Energy Solutions Specialist to join our team. As a key member of our door-opening brands, including British Gas and Hive, you'll deliver exceptional customer service, promoting our energy solutions and products while ensuring first-time fixes for your customers.
Job Summary:
This role involves delivering a range of energy solutions to our customers, including repair and maintenance of white goods. You'll diagnose defects, work safely to ensure a first-time fix, and provide professional advice on British Gas products and services.
Requirements:
- Extensive experience in repairing and maintaining white goods, including dishwashers, washing machines, refrigerators, tumble dryers, and microwaves.
- Customer service skills and problem-solving abilities to diagnose defects and ensure first-time fixes.
- A full UK driving licence with 6 points or less.
Benefits:
- Competitive salary: £37,104, with uncapped overtime pay (OTE) and a realistic expectation of £41,000.
- 1.5x overtime pay – choose when you work extra hours.
- Uncapped performance bonus.
- Iconic British Gas Blue Van, fuel card, mobile phone, and tablet.
- 33 days' holiday (inclusive of bank holidays), plus the chance to buy 5 more.
- Share incentive plan – get free shares for every 2 Centrica shares you buy.
- Pension scheme – we contribute up to 10% of your salary.
- Huge discounts on EV Chargers, Solar Panels, boilers, and other products.
- Funded Legal Help.
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