Customer Retention Specialist
23 hours ago
Unlock Customer Loyalty as our CRM Manager
Manchester City Centre – Hybrid
Online Retailer
Up to £50,000 plus benefits
We're seeking a seasoned CRM Manager to spearhead our customer retention efforts, driving loyalty and lifetime value through innovative multi-channel campaigns.
As our CRM Manager, you'll oversee the development and execution of retention strategies, leveraging data insights to inform creative initiatives that keep our customers engaged.
Your Key Responsibilities:
- Design and execute multi-channel retention campaigns to reduce churn and boost customer loyalty.
- Collaborate with the marketing team to ensure brand consistency across all platforms.
- Analyse customer behaviour, report on performance, and make data-driven adjustments for continuous improvement.
- Lead the development of customer-centric strategies that drive business growth.
Join our team and take your customer engagement skills to the next level
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