Senior Retail Counter Lead for Bobbi Brown
1 month ago
Job Summary
We are seeking a skilled and experienced Counter Lead to support our Brand in driving sales turnover and market share through consumer-focused sales strategies.
The ideal candidate will be accountable for achieving this by:
- Reflecting a professional Brand image to consumers at all times
- Maximising sales through excellent service and retail standards
- Contributing to efficiencies through adherence to store/Brand procedures
- Understand daily/weekly targets
- Ensure personal awareness of additional sales avenues
- Keep up to date with competitor activities and missed opportunities
- Effectively leverage social media to drive the business
- Deliver the Brand Strategy and local plan
- Plan and implement local marketing and events initiatives
- Deliver excellence in service execution
- Represent the Brand and lead the way to ensure Brand values are represented
- Manage complaints and refunds in line with Company guidelines
- Use digital tools to ensure knowledge is kept up to date
Operations
Plan to ensure delivery of excellent standards at all times
Review retail standards on a daily basis
Ensure deliveries, stock movements, and administration are completed within agreed timeframes
Minimise stock loss by implementing Company Security Policies and Procedures
Create and maintain a safe working environment
Commerciality
Manage daily replenishment and take corrective action when necessary
Maximise sales performance by utilising commercial reports
Plan and deliver visual merchandising layout
Identify stock package issues and take corrective action
Effectively manage promotions and discounts
Identify trends and suggest enhancements to product performance
Requirements
Experience in a fast-paced retail and/or consumer-facing environment
Ability to drive self-development
Commercial understanding and awareness of industry
Job Type: Part-time
Shift: Variable
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