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Plumbing Remedial Specialist

2 months ago

Northampton, Northamptonshire, United Kingdom SMS Environmental Full time
Job Title: Plumbing Remedial Specialist

We are seeking an experienced Remedial Plumbing Specialist to join our team at SMS Environmental. As a key member of our plumbing team, you will be responsible for delivering high-quality remedial plumbing tasks across various regional areas.

Key Responsibilities:

  • Deliver high-quality remedial plumbing tasks, ensuring the highest standards of customer service and plumbing expertise.
  • Conduct water testing and control work, including sampling, to ensure compliance with industry regulations.
  • Partner with Water Treatment Engineers to undertake tank disinfections, promoting a safe and healthy water environment.
  • Effectively resolve problems at site level, utilizing your technical expertise and communication skills to ensure client satisfaction.
  • Identify and report non-compliances at client premises, contributing to the improvement of our services.
  • Report water system conditions to Account Managers, providing valuable insights for business development.
  • Support and assist in the development of new plumbers and colleagues, fostering a culture of knowledge sharing and growth.
  • Built effective relationships daily with a variety of clients, demonstrating exceptional customer service skills.

Requirements:

  • City & Guilds / NVQ Level 2 Plumbing & Heating qualification.
  • Remedial plumbing experience, either from domestic or commercial environments.
  • Excellent communication skills to effectively liaise with clients and colleagues.
  • Ability to work safely and effectively in a team or as a lone worker.
  • IT skills, with ability to use IPad technology with accuracy.
  • Full UK, Manual, Driving licence.

Benefits:

  • Company van & business mileage fuel card.
  • Company uniform and all equipment provided.
  • Trade retail cards.
  • Paid overtime - enhanced Saturday and Sunday rates.
  • Company pension.
  • Private medical scheme, or alternative cash plan, after 2 years service.
  • Your birthday off work, following 2 years service.
  • Employee mentoring programme.
  • Enhanced maternity / paternity leave.
  • Enhanced Sick pay.
  • Extended retail and travel discounts.
  • Wellness programme.