Freelance Lettings Specialist
3 weeks ago
Luton, Bedfordshire
About the CompanyA forward-thinking start-up based in Luton aims to revolutionize the property management industry by offering a personalized service to landlords and tenants.
About the RoleThis freelance position involves managing a property portfolio, securing new instructions and lettings, overseeing marketing efforts, managing CRM and data systems, ensuring compliance, and handling financial tasks like rent collection.
Key Responsibilities- Portfolio Growth:
- Grow the property portfolio by identifying new opportunities for instructions and lettings, leveraging professional networks and local knowledge.
- Bolster relationships with key stakeholders to expand the portfolio.
- Property Management:
- Oversee property management operations, including tenancy management, maintenance, and regulatory compliance.
- Coordinate property maintenance tasks, from routine upkeep to comprehensive refurbishments, ensuring high standards and meeting deadlines.
- Marketing:
- Design and execute targeted marketing campaigns to showcase properties and attract clients.
- Effectively manage online presence, social media engagement, and property viewings to maximize exposure.
- CRM & Data Management:
- Thoroughly review and optimize the existing CRM system for enhanced efficiency and accuracy.
- Precisely maintain detailed records for landlords, tenants, properties, and leads, adhering to data protection protocols.
- Analyze portfolio performance through the CRM, providing actionable insights for strategic growth.
- Rent Collection & Financial Responsibilities:
- Oversee rent collection processes, ensuring timely payments from tenants, and address any issues arising.
- Maintain precise financial records, including payment schedules, arrears, and landlord payments, guaranteeing regulatory compliance.
- Swiftly handle disputes and conflicts to protect stakeholder relationships.
- Key Management:
- Conduct a comprehensive review of the current key management system to ensure it is secure and well-organized.
- Implement an improved key management system that enhances security and operational efficiency.
- Compliance & Regulations:
- Ensure all properties meet necessary safety and regulatory standards, including gas inspections, electrical testing, and EPC assessments.
- Remain informed about changing regulations and incorporate these into company practices, demonstrating flexibility and adaptability.
- Project Management & Maintenance:
- Direct and coordinate complex maintenance projects, delivering results within specified timelines and budgets.
- Foster cost-effective solutions while maintaining exceptional quality, striking a balance between operational demands and financial obligations.
- Department Development:
- Contribute significantly to the development of the property management department, introducing processes and procedures to improve efficiency and productivity.
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