Customer Experience Specialist

2 weeks ago


Horwich, Bolton, United Kingdom Sofology Full time
Sofology Job Title: Customer Experience Specialist

This role is ideal for someone who is passionate about delivering exceptional customer experiences and has excellent communication and interpersonal skills.

The Customer Experience Specialist will be responsible for partnering with customers to understand their preferences and needs, providing personalized recommendations based on style, comfort, and other factors, and ensuring a seamless customer experience from start to finish.

Key Responsibilities:

  • To provide expert knowledge on various sofa styles, materials, and designs
  • To assist customers in selecting the perfect sofa that meets their requirements
  • To ensure timely delivery and installation of sofas

Salary and Benefits: Estimated salary range: $52,000 - $62,000 per year

What We Offer:

  • Benefits such as health insurance and retirement plans
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

About Sofology:

Sofology is a dynamic and fast-paced company that values innovation, creativity, and teamwork.



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