Client Relationship Manager
4 weeks ago
We are seeking an experienced Client Manager to join our dynamic team at TN Recruits Ltd. As a key member of our practice, you will play a vital role in supporting our clients' success and driving business growth.
Key Responsibilities:- Client Onboarding: Manage the onboarding process, ensuring seamless integration with our clients' operations.
- Service Quality: Oversee service quality, client expectations, and deadlines to deliver exceptional results.
- Billing and Debt Collection: Manage billing, WIP, and debt collection to maintain a healthy cash flow.
- Upselling Opportunities: Identify and capitalize on regular upselling opportunities to drive revenue growth.
- Client AML Checks: Conduct ongoing AML checks to ensure compliance and mitigate risks.
- Process Documentation: Ensure accurate and up-to-date process documentation to support efficient operations.
- Scope of Client Works: Continuously review and refine the scope of client works to optimize outcomes.
- Legislative Compliance: Stay informed about key legislation to ensure our clients remain compliant.
- Profitability and Team Resourcing: Ensure profitable work and effective team resourcing to drive business success.
- Experience: At least 3 years of experience in practice, ideally with AAT Level 4 AAT or commencing ACA/ACCA qualifications.
- Commercial Acumen: Demonstrate commercial acumen with excellent communication and rapport-building skills.
- Analytical Approach: Apply an analytical approach with precise attention to detail.
- Prioritization and Organisation: Demonstrate adept prioritization and organisation skills.
- Accounting Software: Proficiency in accounting software, including Xero, IRIS Excel, and Word.
- Competitive Salary: Receive a competitive salary and benefits package.
- Company Benefits: Enjoy excellent company benefits, including private BUPA healthcare, life insurance, flexible working, and regular team social events.
- Career Development: Access fantastic career development opportunities to enhance your skills and career prospects.
Apply today to take the first step towards a rewarding career as a Client Manager at TN Recruits Ltd. Please contact Rachel to discuss this opportunity further.
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