Deputy Shop Manager

1 day ago


Helmsley, North Yorkshire, United Kingdom Oxfam Full time

About Oxfam

Oxfam is a global movement of people working together to end the injustice of poverty. We tackle the inequality that keeps people poor, saving, protecting, and rebuilding lives. When disaster strikes, we help people build better lives for themselves and others. We address issues like land rights, climate change, and discrimination against women. Our goal is to make life free from poverty for everyone.

Oxfam is a member of 21 organizations working with partners and local communities in over 90 countries. We operate in humanitarian, development, and campaigning areas.

Oxfam Purpose

To work with others to overcome poverty and suffering.

Our Shops

Oxfam shops have been open since 1948, raising vital funds and increasing public awareness of our work. They are guided by our values of empowerment, accountability, and inclusiveness, focusing on making as much money as possible.

The Role of Deputy Shop Managers

Deputy shop managers are commercially aware, constantly looking for new business opportunities. They motivate their teams, create a safe and energized work environment, and have high standards. They are accountable for their business and empowered to make decisions.

This role is varied, busy, and gives the opportunity to work with amazing people. Shop managers are pivotal to our business success and can make a real difference. Oxfam operates a volunteer operating model, where volunteers take over most tasks, including running the shop in the manager's absence.

As the only paid member of staff, our managers and deputy managers are comfortable in this environment, enjoy working with others, and are great at delegating to their teams. Excellent communicators, they are creative and always look for opportunities to attract new supporters.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behavior at work, including sexual harassment, exploitation, and abuse. We promote the welfare of children, young people, and adults. We expect all staff and volunteers to share this commitment through our code of conduct.


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