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Barista Team Leader

1 month ago

Cardiff, Cardiff, United Kingdom Costa Coffee Full time

Lead a Team of Baristas

Costa Coffee is seeking a skilled and motivated individual to lead our team of baristas. As a Barista Team Leader, you will be responsible for ensuring that our customers receive exceptional service and that our store runs smoothly.

Key Responsibilities:

  • Lead and motivate a team of baristas to deliver exceptional customer service
  • Manage store operations, including inventory, scheduling, and customer service
  • Develop and implement strategies to improve sales and customer satisfaction
  • Train and develop baristas to improve their skills and knowledge
  • Maintain a clean and safe working environment

Requirements:

  • Previous experience in a leadership role, preferably in a retail or hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and decision-making skills
  • Knowledge of coffee and customer service

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A fun and dynamic work environment
  • Free coffee and discounts on food and merchandise

About Us:

Costa Coffee is a leading coffee shop chain with a passion for delivering exceptional customer service and high-quality coffee. We are committed to creating a positive and inclusive work environment that values our employees and customers.