Breakfast Team Associate

3 weeks ago

Birmingham, Birmingham, United Kingdom ADAGIO Full time
Job Description

Customer Relations

We are seeking a skilled Breakfast Team Member to provide exceptional customer service and create a welcoming atmosphere for our guests. Key responsibilities include:

  • Providing a friendly and personalized welcome for guests
  • Offering attentive service and adapting to any constraints guests may have
  • Heeding any remarks made by guests and ensuring follow-up
  • Establishing good relations with guests, offering advice, and fostering customer loyalty
  • Promoting the F&B offer
  • Being attentive to guests' requests and respecting them
  • Helping gain customer loyalty through the high standard of service

Professional Techniques

As a Breakfast Team Member, you will be responsible for:

  • Ensuring breakfast items are cooked to the highest quality and all items are replenished throughout service
  • Receiving deliveries and checking food items
  • Completing tasks such as preparing the point of sale and preparation areas, welcoming guests, and providing waiter service
  • Cleaning and tidying the dining room and preparation areas after closing
  • Organizing work to suit fluctuations in numbers, events, and guests
  • Ensuring equipment remains in good condition
  • Communicating and working closely with the kitchen to ensure an excellent standard of service

Additional Information

At ADAGIO, we are committed to diversity and inclusion. We strive to attract, recruit, and promote diverse talent and create a welcoming environment for all employees and guests.

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