Accommodation Office Team Leader
4 weeks ago
As a Team Leader at Greene King, you'll be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences. Your role will involve deputising for the management team, resolving issues, and ensuring the smooth operation of the pub and grill during busy shifts.
Key Responsibilities:
- Provide customers with a memorable experience, ensuring every visit is a positive one.
- Deputise for the management team, resolving any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, ensuring everything runs like clockwork.
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You'll Bring:
- A great eye for detail, ensuring every pint is poured to perfection.
- Be a role model to the team, demonstrating excellent customer service and a warm welcome.
- An ability to think on your feet and adapt to challenges during a busy shift.
- A positive can-do attitude and a willingness to be a team player.
Benefits:
- A competitive salary and pension contribution.
- The opportunity to further your career across our well-known brands.
- Discounts on food and drink, as well as retail discounts.
- A free employee assistance program, providing mental health, well-being, and financial support.
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