Operational Scheduler

6 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time

Required Skills and Qualifications:

  • Experience as a Staffing Coordinator or in a similar role within a call centre environment
  • Proficient in using workforce management software and tools, preferably Genesys
  • Knowledge of call centre metrics and performance indicators
  • Excellent communication and interpersonal skills
  • Detail-oriented and highly organised

Benefits:

  • Birthday off as a special treat
  • Onsite coffee shop and canteen
  • Discounted gym and health club memberships
  • Private healthcare and MediCash cash plan
  • PerkBox rewards and discounts
  • Employee referral program
  • Enhanced maternity and paternity scheme
  • Discounts on alarm systems
  • Cycle to Work Scheme


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