Garage Operations Supervisor

2 weeks ago


London, Greater London, United Kingdom Lookers Full time

About Our Garage

We are seeking an experienced Garage Operations Supervisor to join our team at Lookers, a leading motor vehicle retailer in the UK. This is an exciting opportunity for someone who wants to advance their career in a premium brand environment.

The ideal candidate will have experience managing a team within a busy service/workshop environment and possess a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent). They will also have a solid understanding of COSHH legislation, trade practices, and consumer legislation, as well as awareness of quality control and inspection requirements of a workshop.

Key Responsibilities:

  • Maintaining high levels of customer satisfaction by implementing relevant quality checks.
  • Supervising and motivating our team of technicians and apprentices to ensure they achieve their daily targets.
  • Assisting the Aftersales Manager in ensuring the department provides the best possible service to customers and achieves agreed profits and retention levels.
  • Liaising with colleagues and other departments to ensure a top-quality service for customers.
  • Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job, and the availability of parts.

What We Offer:

Lookers is committed to providing its employees with a supportive and inclusive work environment that encourages career development opportunities. We offer a competitive basic salary plus benefits, including enhanced holidays, eligibility to join one of our car schemes, critical illness cover after two years, life assurance, smart health, mental health support, and more.

About Us:

Lookers is proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK and Ireland. We believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities.

Estimated Salary:

The estimated annual salary for this role is around £46,000, depending on experience. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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