Network and Cybersecurity Specialist

2 weeks ago

Bristol, Bristol, United Kingdom Hargreaves Lansdown plc Full time
About the Role

We are seeking a highly skilled Network and Security Engineer to join our team at Hargreaves Lansdown plc. As a key member of our Corporate IT department, you will play a critical role in delivering enterprise technical services and contributing to our technology transformation journey.

Key Responsibilities
  • Collaborate with our highly skilled technology team to deliver a best-in-class service within our Networks service team.
  • Seek innovative solutions, improvements, enhancements, and automation wherever possible to optimize our network infrastructure.
  • Responsible for recording and managing all changes in line with ITIL best practice to ensure seamless service delivery.
  • Provide technical support for Major Incident events, ensuring RCA is completed for the network function.
  • Ensure the network systems estate remains security compliant and maintain and operate network monitoring platforms such as SolarWinds and Nagios/Opsview.
  • Occasional out of hours work for updates, incidents, and fixes is expected.
Requirements
  • Experience providing LAN/WAN support and project services within an enterprise environment.
  • Corporate Wireless infrastructure management.
  • Managing workload within an ITSM solution, ensuring SLA adherence.
  • Excellent communication skills and customer focus.
  • Ability to plan, prioritize, and complete your own work.
  • Willingness to engage with and work in other technologies.
  • Ability to work, and be resilient, in a fast-paced and changeable environment.
  • CCNA, CCNP, or equivalent professional certification.
  • Understanding and/or working knowledge of ITIL v4.
Desirable Skills
  • Zscaler zero-trust platforms.
  • Azure VNet.
  • Wireless networks.
  • Firewalls.
  • Vulnerability patching.
  • Automation and scripting.
What We Offer
  • Discretionary annual bonus and annual pay review.
  • 25 days holiday plus bank holidays and 1-day additional Christmas closure.
  • Option to purchase an additional 5 days holiday.
  • Flexible working options available, including hybrid working.
  • Enhanced parental leave.
  • Pension scheme up to 11% employer contribution.
  • Sharesave scheme - have a real stake in HL's future.
  • Income Protection and Life insurance (4 x salary core level of cover).
  • Private medical insurance.
  • Health care cash plans - including optical, dental, and outpatient care.
  • Confidential support including mental health counselling and remote GP.
  • Wellhub - unlimited access to fitness providers and wellness coach sessions.
  • Variety of travel to work schemes with bike storage and shower facilities.
  • Inhouse barista and deli serving subsidised coffee and sandwiches.
  • Two paid volunteering days per year.

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