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Team Leader

2 months ago

Beeston, Nottinghamshire, United Kingdom Mecca Bingo Full time
About the Role

We are seeking a highly skilled and motivated Team Leader to join our team at Mecca Bingo. As a Team Leader, you will be responsible for leading a team of customer-facing staff to deliver exceptional customer experiences and drive business growth.

Key Responsibilities
  • Lead a team of customer-facing staff to deliver exceptional customer experiences
  • Develop and implement strategies to drive business growth and improve customer satisfaction
  • Collaborate with other departments to ensure seamless operations and effective communication
  • Provide coaching and training to team members to enhance their skills and knowledge
  • Monitor and analyze customer feedback to identify areas for improvement
Requirements
  • Proven experience in a customer-facing role, preferably in a hospitality or entertainment industry
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively with others to achieve business objectives
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance