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Team Leader

2 months ago

Chippenham, Wiltshire, United Kingdom Moto Full time

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our team at Moto. As a Team Leader, you will be responsible for leading a team of retail staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and Develop Your Team: You will be responsible for leading and developing a team of retail staff to achieve sales targets and deliver exceptional customer service.
  • Drive Sales Growth: You will be responsible for driving sales growth by implementing effective sales strategies and promoting our products to customers.
  • Manage Store Operations: You will be responsible for managing store operations, including stock management, inventory control, and maintaining a clean and safe working environment.
  • Customer Service: You will be responsible for delivering exceptional customer service by responding to customer queries, resolving customer complaints, and providing a positive customer experience.
  • Team Collaboration: You will be responsible for working collaboratively with other team members to achieve sales targets and deliver exceptional customer service.

Requirements:

  • Previous Experience: You will have previous experience of leading or supervising a team in a retail environment.
  • Customer Service Skills: You will have excellent customer service skills and be able to provide a positive customer experience.
  • Communication Skills: You will have excellent communication skills and be able to work effectively with other team members.
  • Problem-Solving Skills: You will have excellent problem-solving skills and be able to resolve customer complaints and issues effectively.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Development: We offer opportunities for development and career progression.
  • Collaborative Work Environment: We offer a collaborative work environment and the opportunity to work with a talented team of professionals.