Technical Application Support Specialist

3 days ago


London, Greater London, United Kingdom Jas Gujral Full time

The role of a Technical Application Support Specialist at Jas Gujral in Central London offers an exciting opportunity to work on the company's application portfolio. As a key member of the team, you will be responsible for providing day-to-day operational support and ensuring the smooth functioning of our systems.

**Job Responsibilities**

  • Provide 2nd and 3rd line support for the company application portfolio
  • Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising
  • Liaise with 3rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA
  • Manage all system access requests

**Requirements**

  • Proven experience working in 1st and 2nd line support role
  • Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management

**Estimated Salary:** £45,000 - £55,000 per annum.



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