Technical Application Support Specialist
3 days ago
The role of a Technical Application Support Specialist at Jas Gujral in Central London offers an exciting opportunity to work on the company's application portfolio. As a key member of the team, you will be responsible for providing day-to-day operational support and ensuring the smooth functioning of our systems.
**Job Responsibilities**
- Provide 2nd and 3rd line support for the company application portfolio
- Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising
- Liaise with 3rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA
- Manage all system access requests
**Requirements**
- Proven experience working in 1st and 2nd line support role
- Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management
**Estimated Salary:** £45,000 - £55,000 per annum.
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