Operations Support Specialist

4 weeks ago


Poole, Poole, United Kingdom Team Jobs - Commercial Full time
Operations Support Specialist

We are seeking a highly motivated and organized individual to join our operations team as an Operations Support Specialist. This key role will focus on supporting our internal and external customers with all aspects of repairing customer equipment.

Key Responsibilities:
  • Collaborate with Customer Managers to support administrative tasks.
  • Book in Customer assets and load jobs.
  • Liaise with sub-contractors.
  • Raise quotation paperwork.
  • Process purchase orders from Customers and raise purchase orders for suppliers and sub-contractors.
  • Keep the internal system updated with current statuses and updates.
  • Raise and process delivery notes and shipping paperwork.
  • Process paperwork in accordance with Company SLAs.
  • Perform general administration tasks to support the business.

Candidate Requirements:
  • Positive personality and can-do attitude.
  • Proactive approach and commitment to delivering excellent customer service.
  • Ability to work independently and as part of a team.
  • Excellent administrative skills.
  • Great communicator with an excellent telephone manner, confident in dealing with people on the phone.
  • Proficient with IT, particularly MS Office, including Email, Outlook, Word, and Excel.
  • Good at communicating with people at all levels.


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