Customer Care Specialist

2 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Everi Pty Full time
Job Description:

We are seeking an experienced Customer Care Specialist to join our team at Everi Pty. As a key member of our support team, you will provide exceptional customer service to our supporters, ensuring their experience is engaging, positive, and exceeds their expectations.

The ideal candidate will have 5+ years of experience in customer service or supporter care, with a proven track record in event management. Familiarity with Salesforce CRM and receipting experience is desirable.

Key Responsibilities:

  • General Supporter Care (30%):
    • Deliver exceptional supporter care, including responding to supporter enquiries, requests, and issues in a friendly, professional, and timely manner.
    • Maintain up-to-date and accurate records on Salesforce.
    • Provide prompt expression of appreciation to individual supporters.
    • Some receipting may be required.
  • Supporter Engagement and Supporter Journey (30%):
    • Nurture and support relationships with new and existing individual supporters.
    • Inspire supporters to retain or upgrade their financial support to Everi Pty.
    • Conduct outbound phone calls to supporters as part of our fundraising appeals.
    • Assist with fundraising activities and activities to acquire new supporters.
    • Coordinate and manage Supporter Surveys.
  • Event Coordinator (40%):
    • Provide event guidance and administrative support to staff for discovery trips with supporters.
    • Coordinate all supporter events (online and F2F) and provide support to some church events.

Estimated Salary: $60,000 - $80,000 per annum.

Requirements:
  • 5+ years of experience in customer service or supporter care.
  • Proven track record in event management (5+ years).
  • Familiarity with Salesforce CRM and receipting experience (desirable).
  • A commitment to working in alignment with Everi Pty's Christian mission, vision, and values.


  • Blackburn, Blackburn with Darwen, United Kingdom Cera Care Full time

    Cera Care is seeking an experienced Advanced Care Specialist to join their Nurse-led team in the Blackburn and Burnley areas. As a key member of the team, you will provide care and support to clients with complex needs, including tracheostomy, nasal suction, seizure management, and peg feeding. This role offers a competitive salary of £13.65-£14.65 per...


  • Blackburn, Blackburn with Darwen, United Kingdom Care Full time

    Job Title: Seeking a trustworthy pet care specialist to take care of our Yorkshire Terrier in Darwen.About the Role:We are looking for an experienced animal lover who can provide short-term dog sitting services for our beloved pet. The ideal candidate will be reliable, trustworthy, and have experience in caring for dogs.Key Responsibilities:- Provide...


  • Blackburn, Blackburn with Darwen, United Kingdom The Good Care Group Ltd Full time

    Job OverviewThe Good Care Group Ltd is a leading provider of live-in care services, and we are currently recruiting for a Home Care Support Specialist to work with us. As a Home Care Support Specialist, you will be responsible for providing comprehensive care and support to individuals in their own homes, ensuring they receive the highest quality of care and...


  • Blackburn, Blackburn with Darwen, United Kingdom Alcedo Care Full time

    About the RoleWe are seeking compassionate and experienced support workers to join our team in Burnley, Clitheroe, and surrounding areas. As a Support Worker with Alcedo Care, you will be working out in the community assisting adults and children with activities such as taking them out, assisting with medication, and personal care.Key...


  • Blackburn, Blackburn with Darwen, United Kingdom Alcedo Care Full time

    Alcedo Care's Commitment to Excellence">We are dedicated to delivering exceptional care services that meet the unique needs of each client. Our team is comprised of compassionate and skilled caregivers who are passionate about making a positive impact on the lives of others. We believe in creating a safe, supportive, and inclusive environment that promotes...


  • Blackburn, Blackburn with Darwen, United Kingdom Cera Care Full time

    Cera Care Career Opportunities in Blackburn / BurnleyWe are an equal-opportunity employer committed to creating an inclusive environment for all employees. Our company overview includes developing technology that streamlines administrative tasks, enhances outcomes, and allows caregivers to focus on what matters most - delivering exceptional care to our...


  • Blackburn, Blackburn with Darwen, United Kingdom Creative Support Careers Full time

    Care Support Specialist Opportunity at Creative Support CareersWe are seeking a compassionate and reliable Care Support Specialist to join our team in Blackburn, Lancashire. As a Care Support Specialist, you will provide high-quality care and support to individuals with learning disabilities. The role involves providing personal care, administering...


  • Blackburn, Blackburn with Darwen, United Kingdom ENGINEERINGUK Full time

    About the roleDelivering Excellent Service to Our CustomersWe are seeking a reliable and customer-focused Customer Delivery Specialist to join our team at Blackburn Superstore. As a key member of our delivery team, you will play a vital role in ensuring that our customers receive their shopping orders promptly and efficiently.The successful candidate will be...

  • Dental Care Specialist

    2 months ago


    Blackburn, Blackburn with Darwen, United Kingdom beBee Professionals Full time £50,000 - £80,000

    We are seeking a skilled Dental Care Specialist to provide high-quality dental care to our patients. The ideal candidate will have a degree in Dentistry and a valid license to practice in Ireland. Key responsibilities include performing dental examinations, cleanings, and treatments, as well as educating patients on oral health care.Key Requirements:Valid...


  • Blackburn, Blackburn with Darwen, United Kingdom Krinvest Care Group Full time

    About the JobWe are recruiting a dedicated and compassionate Care Assistant to join our team at Krinvest Care Group in Blackburn. As a key member of our team, you will play a vital role in delivering exceptional care and support to our residents.Key Responsibilities:Provide person-centred care and support to residents.Work collaboratively with the team to...


  • Blackburn, Blackburn with Darwen, United Kingdom Prestige Nursing & Care Full time

    Prestige Nursing & Care, a family-run business, is seeking compassionate and committed individuals to join our team as Support Workers. As a Support Worker with Prestige, you will play a vital role in providing high-quality care and support to individuals in their own homes and care settings across East Lancashire.About the RoleThis is an excellent...


  • Blackburn, Blackburn with Darwen, United Kingdom Cera Care Full time

    We are seeking a compassionate and caring individual to join our team as a Female Care Assistant in Blackburn. This rewarding role offers the opportunity to make a real difference in people's lives, providing companionship and support to those who need it most.Key ResponsibilitiesAssisting with personal care, including continence support, washing, and...


  • Blackburn, Blackburn with Darwen, United Kingdom beBee Professionals Full time £50,000 - £80,000

    Dental Care Specialist OpportunityWe are seeking a compassionate and skilled Associate Dentist to provide exceptional dental care to our growing patient base in Blackburn. As a Dental Care Specialist, you will be responsible for diagnosing dental conditions, performing treatments, and educating patients on oral health care.Key Responsibilities:Perform...


  • Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    About the Role">We are seeking a highly skilled Dementia Care Specialist to join our team at East Lancashire Hospitals NHS Trust. As an Enhanced Care Practitioner Lead, you will play a vital role in providing clinical expertise and leadership in the management of patients with dementia and delirium.The successful candidate will have experience in assessing...


  • Blackburn, Blackburn with Darwen, United Kingdom Regent Care Recruitment Full time

    Overview:Regent Care Recruitment is committed to delivering high-quality care services that meet the diverse needs of our Service Users. We are seeking an experienced Senior Support Worker to join our team, working between Blackburn and Preston. This role offers a unique opportunity to make a positive impact on people's lives and promote their...


  • Blackburn, Blackburn with Darwen, United Kingdom Bush & Co Full time

    Personal Care Specialist WantedBush & Company rehabilitation is seeking a skilled and compassionate Personal Care Specialist to join our team. As a key member of our support staff, you will provide personalized care and support services to our client, an adult female with a spinal cord injury.Your primary responsibilities will include assisting with personal...


  • Blackburn, Blackburn with Darwen, United Kingdom Cygnet Health Care Full time

    We are looking for an exceptional Adult Psychiatry Specialist to join our team at Cygnet Fountains. As a Specialist, you will be responsible for providing high-quality treatment under the direction of a Consultant Psychiatrist, assessing referrals, undertaking mental state examinations of service users, and participating in weekly ward rounds.Cygnet Health...

  • Care Specialist

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Lifeways Full time

    Unlock a Rewarding Career with LifewaysWe are seeking dedicated individuals to join our team as Care Specialists in Blackburn, supporting adults with learning disabilities, autism, physical disabilities, acquired brain injuries or mental health conditions. Our Supported Living apartment scheme provides life-changing support for those who need it...


  • Blackburn, Blackburn with Darwen, United Kingdom MBR Dental Full time

    Job Title: Specialist EndodontistWe are seeking a skilled Specialist Endodontist to join our team at MBR Dental on a permanent part-time basis, working 1-4 days per month. The ideal candidate will have excellent endodontic skills and be able to provide high-quality patient care.About the Role:This is a permanent part-time opportunity with flexible hours (1-4...


  • Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job DescriptionWe are seeking a skilled and empathetic Nurse Specialist in Geriatric Care to join our team at East Lancashire Hospitals NHS Trust. In this role, you will work closely with our multidisciplinary team to provide high-quality care to our patients.As a Nurse Specialist in Geriatric Care, you will be responsible for assessing patient needs,...