ServiceNow Catalogue Manager

6 days ago


Leeds, Leeds, United Kingdom Lloyds Banking Group Full time

Role Overview

">

We are looking for a skilled ServiceNow Catalogue Manager to join our Modern Workplace Service Operations team. The successful candidate will have extensive experience in managing IT@LBG and IT Change@LBG Requests in the ServiceNow toolset.

Key Responsibilities:

">
  • Liaising with stakeholders across the group to gather requirements and deliver tangible benefits on a regular basis
  • Expert in IT@LBG / ServiceNow Catalogue Management
  • Contribute to the delivery of continual process improvements, responding to colleague & IT feedback and facilitating meetings.
  • Working from a product backlog to build and maintain catalogue items on IT@LBG within the ServiceNow toolset.
  • Mentor junior members of the team and provide support for complex issues
  • Assist more senior colleagues, to ensure that all work within the Service Transformation Lab is completed accurately and adheres to specified Group policies, processes and procedures and relevant external regulations, where required
  • Working individually and as part of a team (including cross team/functions)
  • Act as a role model for LBG core values and behaviours, using them to positively influence others

Requirements

">
  • Demonstrable ability to supply solutions for service improvement to deliver tangible benefits in the areas of colleague experience, cost, efficiency and risk.
  • Innovative and flexible with a strong desire to build new and improved processes and procedures
  • Diagnostic skills and an ability to analyse technical information from various sources, demonstrating a close attention to detail.
  • A comprehensive understanding of IT@LBG / ServiceNow and the ability to deal with large data sets.
  • Understanding of Agile/Scrum methodologies (not essential).

About Us

">

Lloyds Banking Group is a leading financial services provider with a commitment to innovation and excellence. Our hybrid working pattern offers the flexibility to work from home or in our Leeds or Edinburgh office, depending on your preferences.

Benefits

">

We offer a range of benefits including a generous pension contribution, annual performance-related bonus, and share schemes. Our wellbeing initiatives and generous parental leave policies demonstrate our commitment to supporting our employees' health and wellbeing.



  • Leeds, Leeds, United Kingdom Lloyds Bank plc Full time

    Job DescriptionThis is an exciting opportunity to work as a ServiceNow Analyst in a hybrid role, combining technical expertise with business acumen. You will be responsible for building and maintaining catalogue items on IT@LBG within the ServiceNow toolset, working from a product backlog.You will contribute to the delivery of continual process improvements,...


  • Leeds, Leeds, United Kingdom Lloyds Banking Group Full time

    Job Title: Technical ServiceNow ExpertWe are seeking a skilled Technical ServiceNow Expert to join our Modern Workplace Service Operations team. As a key member of our Service Transformation Lab, you will be responsible for working with stakeholders to gather requirements and deliver tangible benefits on a regular basis.In this role, you will have the...


  • Leeds, Leeds, United Kingdom Lloyds Bank plc Full time

    About This RoleWe are seeking an experienced IT Service Management specialist to join our Modern Workplace Service Operations team. As a Technical Catalogue Administrator, you will work in the Service Transformation Lab, responsible for creating and maintaining IT@LBG and IT Change@LBG Requests using the ServiceNow toolset.You will be part of the IT@LBG...


  • Leeds, Leeds, United Kingdom Asda Full time

    Asda is seeking an experienced ServiceNow Platform Architect to join our Architecture Team. With a growing team of 50+, this role offers great opportunities for self-development and training.Job SummaryThe successful candidate will lead the design and governance of solutions within ServiceNow, being an enabled and authoritative technical leader.This is a...


  • Leeds, Leeds, United Kingdom Lloyds Banking Group Full time

    About the Job">We are seeking a Technical Service Delivery Lead to join our Modern Workplace Service Operations team. As a key member of this team, you will be responsible for managing the IT@LBG and IT Change@LBG Requests in the ServiceNow toolset.Key Responsibilities:">Liaising with stakeholders across the group to gather requirements and deliver tangible...

  • Software Architect

    3 weeks ago


    Leeds, Leeds, United Kingdom ASDA Full time

    About the RoleWe are seeking an experienced Software Architect to join our ServiceNow Platform team. As a key member of our Architecture Team, you will be responsible for designing and governing solutions within ServiceNow.This is an excellent opportunity for a passionate and experienced Architect to join a mature practice, working with a growing team of 50+...


  • Leeds, Leeds, United Kingdom Lloyds Banking Group Full time

    About the Role">We are seeking a highly skilled ICT Technical Specialist to join our Modern Workplace Service Operations team. As a key member of this team, you will be responsible for managing the IT@LBG and IT Change@LBG Requests in the ServiceNow toolset.Key Responsibilities:">Liaising with stakeholders across the group to gather requirements and deliver...


  • Leeds, Leeds, United Kingdom Asda Stores Ltd Full time

    OverviewWe are currently recruiting for a ServiceNow Product Owner to join our Asda People Services team on a 12-month fixed-term contract. This role is critical in defining and delivering our HRSD ServiceNow platform strategy and solutions.Salary & BenefitsThe estimated salary for this position is £45,000 - £60,000 per annum, plus benefits including a...


  • Leeds, Leeds, United Kingdom Lloyds Banking Group Full time

    Modern Workplace Platform SpecialistWe are seeking a highly skilled Modern Workplace Platform Specialist to join our Modern Workplace Service Operations team. In this role, you will have the opportunity to work closely with stakeholders to gather requirements and deliver tangible benefits on a regular basis.As a key member of our Service Transformation Lab,...


  • Leeds, Leeds, United Kingdom Lloyds Banking Group Full time

    Service Transformation Lab LeadWe are seeking a highly experienced Service Transformation Lab Lead to join our Modern Workplace Service Operations team. In this role, you will have the opportunity to lead a team of technical experts in delivering continual process improvements and responding to colleague & IT feedback.As a key member of our Service...


  • Leeds, Leeds, United Kingdom FDM Group Ltd. Full time

    About FDM Group Ltd.FDM is a leading business and technology consultancy, recognised as one of the UK's top employers. We're dedicated to helping talented individuals become innovators of tomorrow.Job Title: IT Service Asset ManagerThis exciting role involves defining SLAs and OLAs, managing reporting, and leading continual service improvement for a 3-month...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    ServiceNow Application DevelopmentJoin our team of experienced professionals as a ServiceNow Developer. We're seeking a highly skilled individual to design, develop, and deploy ServiceNow applications and modules.The successful candidate will have a strong understanding of ServiceNow modules, including ITSM, CSM, ITOM, or HRSD, and expertise in scripting...


  • Leeds, Leeds, United Kingdom Picture More Ltd Full time

    PICTURE MORE LTD is seeking an experienced IT asset management specialist to join our team. As a key member of our IT department, you will be responsible for managing the company's IT hardware assets using ServiceNow CMDB. You will also handle billing via Microsoft Azure and liaise with vendors to procure hardware and software licenses.About the Role:Manage...


  • Leeds, Leeds, United Kingdom Austin Fraser Full time

    About the RoleAustin Fraser has a vacancy for a Metadata Management Lead to join our team in Leeds. The successful candidate will be responsible for managing, refining, and evolving the enterprise data catalogue, as well as governing metadata and defining standards and processes.Key ResponsibilitiesManage the enterprise data catalogue.Govern metadata,...


  • Leeds, Leeds, United Kingdom Picture More Ltd Full time

    About the RoleWe are looking for an experienced IT Asset Management specialist to join our team at Picture More Ltd. The ideal candidate will have a strong background in hardware asset management and ServiceNow expertise.ResponsibilitiesEffective management of IT hardware assets within our ServiceNow CMDB.Strategic vendor liaison for hardware and software...


  • Leeds, Leeds, United Kingdom Picture More Ltd Full time

    Job OverviewPicture More Ltd is seeking a highly experienced Senior IT Asset Management Analyst to join our team. This role offers hybrid working flexibility with 3-4 days onsite and 1-2 days remote.Key ResponsibilitiesManage and track hardware assets using ServiceNow CMDB.Liaise with vendors for hardware procurement and software licenses.Process billing via...


  • Leeds, Leeds, United Kingdom Picture More Ltd Full time

    PICTURE MORE LTDSalary:£38,000 per annum + competitive benefits packageAre you a highly skilled IT asset management professional looking for a challenging role in a leading law firm? As an experienced IT asset manager, you will be responsible for managing the company's IT hardware assets using ServiceNow CMDB. You will handle billing via Microsoft Azure,...


  • Leeds, Leeds, United Kingdom Picture More Ltd Full time

    Senior IT Asset Management Role for Picture More Ltd.We are seeking an experienced IT Asset Management specialist to manage our hardware assets. Key responsibilities include:• Tracking and managing hardware assets using ServiceNowBenefits package includes hybrid working options, competitive salary up to £38k.


  • Leeds, Leeds, United Kingdom Austin Fraser Full time

    Job SummaryAustin Fraser is seeking an Enterprise Data Governance Specialist to join our team in Leeds. The successful candidate will be responsible for leading initiatives in data quality and descriptive metadata, managing the enterprise data catalogue, and governing metadata.Main ResponsibilitiesLead initiatives in data quality and descriptive...


  • Leeds, Leeds, United Kingdom Picture More Ltd Full time

    Key ResponsibilitiesManage IT hardware assets using ServiceNow CMDBHandle billing via Microsoft AzureLiaise with vendors to procure hardware and software licensesOnboarding and offboarding users with hardwareSupport audit requirements with timely evidence gathering and complianceThis is a full-time position offering a competitive salary up to £38,000,...