Ipswich Customer Advocate
4 weeks ago
As an Ipswich Customer Advocate, you will play a crucial role in delivering exceptional customer service and support in Ipswich, UK. Your primary responsibility will be to handle customer inquiries and resolve issues promptly and efficiently.
Main Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate and relevant information about our products and services.
- Work closely with other teams to ensure seamless customer satisfaction.
- Process customer orders and manage account information accurately.
Salary Range: £22,000 - £32,000 per annum, dependent on experience and qualifications.
Essential Requirements:- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a dynamic environment while maintaining accuracy and attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Competitive salary with opportunities for growth.
- Pension scheme and healthcare benefits.
- Training and development opportunities to enhance your skills.
- A supportive work environment with a focus on employee well-being.
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