Ipswich Customer Advocate

4 weeks ago


Ipswich, Suffolk, United Kingdom beBee Professionals Full time £22,000 - £28,000

As an Ipswich Customer Advocate, you will play a crucial role in delivering exceptional customer service and support in Ipswich, UK. Your primary responsibility will be to handle customer inquiries and resolve issues promptly and efficiently.

Main Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate and relevant information about our products and services.
  • Work closely with other teams to ensure seamless customer satisfaction.
  • Process customer orders and manage account information accurately.

Salary Range: £22,000 - £32,000 per annum, dependent on experience and qualifications.

Essential Requirements:
  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a dynamic environment while maintaining accuracy and attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
Our Benefits:
  • Competitive salary with opportunities for growth.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities to enhance your skills.
  • A supportive work environment with a focus on employee well-being.


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